My move in day was a little rough thanks to TECO not having the power on, but Erika and Dana made everything so much better and the move in process so much smoother. They are both extremely helpful and understanding. I have been here for 3 months now and love it. Anytime I have a question or concern they are always on top of it and get back to me right away. I love it here!! Thank you ladies for everything!
Aurelio Feliciano gave outstanding service in attending to my air conditioner repair. He is very professional, has impeccable manners, knows his stuff, and is very enthusiastic about joining the staff at The Enclave at Tranquility Lake.
Cassidy was amazing. She was helpful and very professional. Thank you!!!
like always maintenance is always so NICE! and quick to fix the issue thank you again!
I have lived here for 2 years most pleasurable past 2 years of my life.Terri and all the staff are great and so is the service. This has been a great living experience. I wish I would have found this place along time ago.
After looking for a home close to TPA, Enclave at Tranquility Lake offered more space, better amenities and by far superior service compared to other communities in the area. Cassidy Hamilton was helpful, knowledgeable and even after move in she went the extra mile to ensure my family was happy with the relocation.
My wife and I were looking to relocate from Arizona to be close to family and were not able to make it to Tampa to personally look at Apartments so we made some phone calls to see if we would get any bites and out of all 25 apt complex's that we called Erika was the ONLY one that got back to us! That showed us right there that we were meant for the Enclave. We didn't jump right away, we wanted to make sure it was what we really wanted. Erika kept in touch with us every day. She went ABOVE AND BEYOND to do a LIVE tour of the complex. She showed us everything, she showed us the model and showed us what our potential apartment would look like. We skyped a couple of times and she gave my wife and I time to talk and discuss and see if this is the right fit for us. After 2 days we called her and told her we were hooked! And that we would take it! The apartment is PERFECT! It's everything we saw over LIVE video and the property is gorgeous! We had some bumps in the road after we moved in but Erika was super fast in addressing them and fixing them for us. Cassidy and Danny are also very attentive. Terry the Manager is so sweet and was very welcoming when we met her. The maintenance staff are awesome! Eddie is always on top of making sure all is right and if it's not he makes sure it is done in a timely manner. The residents here are quiet and keep to themselves but we have met some that are pretty outgoing and fun to talk to. All in all they are always having property events especially at the holidays. In enclose we love it here and are glad we made the right choice. Thank you Erika for our awesome home! :)
I moved in a few months ago and find myself very pleased, impressed with the facility, the staff and the service. Very professional and friendly. I visited many places prior to finding The Enclave, Cassidy Hamilton made my decision simple, She was understanding, caring and professional. /This appeared to come natural to her. The service when needed is superb...same day or the next depending on the problem. I love all the natural life....birds, turtles, rabbits. Neighbors are polite and friendly. Thank you, Gladys
we just had an ac problem and two maintenance guys came within the hr fix the problem right away ... almost 6 months living here and still loving it thank you Erika and cassidy for taking care of us.
we have b here for a few months already from out of state and cassidy was our leasing professional she made the whole experience easy we have two little ones and they love the playground and pool access hoping to renew once it's time
I have lived here going on my second year and I refuse to move. The management here is so amazing. They have helped me through difficult times and treated me pretty much like family. I would recommend this place to anyone. It is peaceful and ran spectacular. Not to mention it's absolutely beautiful here. I am very happy to live here. Also thankful.
The community is the best part of Enclave next to the communication of the staff to residents. People are out daily and evening walking, laughing and interacting with one another. The pool area, along with the kids area is nice for all. The four-legged friends are comfortable with the surroundings too, birds, ducks, bunnies etc. Overall a nice variety of things for people, along with animals to coexist in a tranquil community setting. I would recommend Enclave to anyone in the immediate area to come visit or people thinking about relocating to the Tampa area. The price is competitive to any other communities in the surrounding areas. Hope to see you soon.
We had Eddie come service a jammed lock. We called and within seconds had a call back about the issue. He arrived to us within 5 minutes and had our door lock replaced and new keys in our hands within 15 from the call. I was so shocked at how fast he came over and fixed it all as it was late when I contacted. Overall happy with the Enclave. Only issue is the residents leaving cigarette butts all
Over the ground. Other than that. Great.
The apartment is quiet and very pretty. The staff is very attentive at any request for maintenance. The 4th floor is the best view, sunrise and sunset every day! and the facilities are great such as the resort style swimming pool and the conference room. We are going to miss that.
I have lived here almost 3 years and am overall happy with everything. Every now and then an issue will come up, like with anything but the staff always has resolved the issue. Very helpful staff.
First and foremost I would like to thank Tracy for her kindness and time she spent with me and my family on picking the right apartment and for her patience. She is an awesome leasing agent and I will recommend this place to anyone that's looking an apartment. The maintenance guys are awesome also. Thanks to Tracy we found the right home to live at. Best place ever!
I would just love to thank Tracy Barceló for her awesome personality and professionalism that she has shown me and my wife from before day one. You made us feel so welcome to be part of this community and I look forward to working with you in the near future within the community dwelling.
When I went to see the apartment the staff was amazing! Before I got there I called to say I was on my way because it was close to closing time. Ashley told me that she would wait for me to get there. When I got there she was still there and still showed me 3 apartments so that I could make sure that I picked the right one. She went over everything and answered every single question that I had without getting frustrated. Needless to say I moved right in. She assisted in every way up until move in. The staff has been nothing less of exceptional, every time they see me they ask if everything is o.k? I had one service request and it was completed not even an hour later. I'm happy I chose the Enclave to call home.
I am beyond thrilled with the resident service we have received so far. Tracy was awesome, so helpful and kept in contact with us through the entire process. From application to move in day, she showed us exemplary care and attention to all the details. She made the process as stress free as humanly possible. She's most definitely an asset to this community. The grounds are extremely well kept, we have everything we need on site or within a mile of the community. So far the other residents have been very friendly, quiet and polite. This is the perfect community for anyone. It's family friendly without the obnoxious screaming and chaos. We are located right next to the playground and I was shocked at how nicely the children all play. I am looking forward to our time here and can't wait for warmer weather so we can take advantage of the phenomenal pool area but in the meantime we plan to enjoy the fire pit and the theater area.
We love residing at The Enclave at Tranquility Lake Circle. The apartments are beautiful. The amenities complete the unique splendor that this complex offers.
We appreciate the quick response by the maintenance team. The office staff, especially, Miss. Tracy Barcelo, is the absolute best. She is very attentive to our concerns. Miss Barcelo is extremely efficient, courteous and "warm hearted." The knowledge and advice given by Tracy, we find extremely instrumental in our enjoying and learning the amenities of the facility and nearby area. We deeply appreciate her outstanding service!!!
With much gratitude,
Sidney J. Weston
Michael A. Williams, M.D.
I have been at the Enclave for going on two years. I must say that the staff in the front office have great attitudes. It is a pleasure to walk down to there and be able to know what ever problem you are having on site will be taken care of with Excellence and a smile. The Property Manager and the leasing consultant Ashley are so very pleasant.
I Just moved in and i love this place! I moved in a building by the highway and i dont hear noise in my apt. The staff is always so very very very nice! Ashley helped me move in and she was helpful and patient.The community is beautiful and the staff is always so kind. The resident events are such fun and i got to meet my neighbors. i highly recommend this community :)
I joined a lease of a current resident and Tracy in the office was exceptionally helpful with the entire process. The apartments are very nice, with a safe neighborhood. Any issues are handled promptly.
Recently went through a break up and had to get my ex out. Tracy helped expedite the whole process of transferring the the lease to my new room mate and made it so I didn't have to see her. She was super sweet! The complex is great I've lived here for almost three years and it just gets nicer and nicer every year.
I've lived in the Enclave for a few months now and I love it! I applied online and worked with Ashley. She is awesome! The entire staff is very kind and assisted me with every concern. Maintenance fixed my minor work orders within 24 hours. I enjoyed the pool with my family last Saturday and it was absolutely beautiful! The new management company is doing several upgrades to an already beautiful property and it looks great! They host resident events every month. I've never lived at a community that did that! I did move in during the middle of a management change and it was a bit rough but they did their best to keep us in the loop. Notices are sent out about every little concern and update within the community. I really really love this community!
Just wanted to let you know that JOSE in maintenance did a fantastic job at fixing my problem with the ice maker in a timely manner thanks JOSE
Michelle in 8-108